The waste is from your household and is not generated through any business activity
You are a resident of Statutory Essex, Suffolk or Hertfordshire (you are not a resident of Southend Borough, Thurrock or any London Council). You confirm you will bring both proof of address and your booking confirmation with you
You will be allocated a 15 minute time slot to visit the Recycling Centre. All vehicles must unload waste within 15 minutes of accessing the sites. If you choose to visit towards the end of the timeslot, you must arrive at least 5 minutes prior to the end of the booking slot
A valid email address must be provided to complete your booking and receive your booking confirmation
Your booking confirmation must be shown to site staff prior to unloading waste, or on request. Users should ensure their vehicle is parked safely with the engine off before displaying their booking confirmation on their mobile device
Your data will be held for up to 12 months for the purpose of monitoring usage.
Excessive use of sites may lead to access being withdrawn or limited. We reserve the right to cancel any multiple bookings in a 7 day period that are deemed as excessive usage
If using a hire vehicle, you must bring a copy of the hire agreement alongside the booking confirmation and proof of address
Abusive or threatening behaviour towards site staff will not be tolerated
You accept that only the registered vehicle will be allowed on site at the designated time
ECC does not accept liability for any damage caused to any property on site, unless the damage is caused by recklessness or negligence by ECC staff, vehicles or property
ECC does not accept liability for any site closures whatsoever
Nothing in these terms and conditions shall be deemed to exclude, restrict or limit ECC’s liability for death or personal injury, whereby such death or personal injury arises out of ECC’s negligence
The information you provide will be used for the specific purpose of fulfilling the application you are completing and any subsequent administration required as part of that process. It may also be used for management information and statistics to assess the service and measure future provision. All your information is processed in accordance with any applicable data protection legislation and regulations. For full details on how we use, store and share your info please see our Privacy Notice

Privacy: Environment and transport services

This privacy notice is designed to help you understand how we use personal information when delivering our environment and transport services. We have set out below the services types, the information we may use to deliver the services, who we may share it with, and how long we will keep it.

What personal information do we hold?

The services above may use some or all of the personal information below:

Names, address and contact details
Family relationships and friendships
Date of birth
Employment and education details
Health information
Financial details
Licences and permits held
Goods and services information
Traffic offence information
Case file information
Business activities
National Insurance Number
Photograph
Vehicle licence plate number

We get most of this information from you, but we may also get some of this information about you from the police, other local authorities and other government agencies, e. DVLA, Planning Inspectorate.

How do we use your personal information?

We use your information to:

Deliver the service or handle your query
Plan and improve the service we offer
Detect and prevent crime or fraud
Do research, although this would be in anonymised form unless we ask for your consent to use your personal information for this purpose
Marketing
Administer and assess the Blue Badge application
Blue Badge information may also be shared upon receipt of a disabled parking bay application
For the purposes of waste management, we may use your information to monitor and restrict service access to waste management centres for larger vehicles.

Who else might we share your personal information with?

Sometimes we may need to share your information, but we will only do so where it is necessary or required by law. We will only share the minimum information for each circumstance. We may sometimes need to share some of your personal information with:

Police
Other government agencies, eg DVLA, Planning Inspectorate/Secretary of State for Communities and Local Government
Other local authorities
Transport providers, eg Greater Anglia
General public – planning representations will be published online as required by law
Ascenti for independent mobility assessments
Social care
Counter Fraud team
Highways notices

Data Processors supporting these activities include:

Biffa supports our waste and environment service
Imperial Civil Enforcement Solutions (to administer the process including registered keeper checks)
Bristow and Sutor (Debt recovery agency) SEA (CCTV cameras and automatic number plate recognition (ANPR) cameras)Traffic Penalty Tribunal (Appeal Decisions) and Traffic Enforcement Centre, Northampton County Court, (Registering non-payment of notices) support our Bus Lane-Gate Enforcement service
Mailchimp supports our Haven Gateway Partnership
Pitney Bowes (Confirm system) provides system support for Highways issues
Ringway Jacobs work in partnership for Essex Highways
Stennik Ltd supports the Safer Essex Roads partnership
CapitaPay 360 for taking payments

Who is the data controller for this processing?

Essex County Council is the Data Controller for this processing with the exception of SELEP where Essex County Council is a Joint Data Controller with Southend Borough Council and Tendring District Council.

We may use your information for the prevention and detection of fraud and crime, this may include sharing your personal information with external agencies that could lead to some services being declined. Read more about how your information is processed.

What is the legal basis for our use of your personal data?

View the tables which show the legal basis we rely on to use your personal or special category (sensitive) personal information.

View a list of the full legal conditions we may rely on by looking at our full privacy notice.

View a list of the legislation we rely on when using your personal information to meet our legal obligations or public tasks.

Where we are relying on your consent to use your personal information you have the right to withdraw this consent at any time by contacting us. Let us know which service you are using:

Information Commissioner's Office

Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Website: https://ico.org.uk/ Email: casework@ico.org.uk Telephone: 0303 123 1113 (local rate) or 01625 545745 (national rate)

Will my personal information be accessible outside the UK?

When joining our Haven Gateway Partnership your data will be stored in the United States but will be protected by the US Privacy Shield which affords the same level of Data Protection as the UK.

When supporting local business through our China and International team, names and email addresses may be stored in China, but only with the consent of individuals.

No other personal information is routinely sent or held outside the UK. Should the transfer of personal information outside of the UK become necessary, it will only take place if permitted by law, and then only where there are appropriate safeguards in place to protect the data.

How long will we keep your personal information?

We will only use your personal information whilst delivering the service to you and to deal with any questions or complaints that we may receive about this, unless the law requires us to keep it for a longer period. In practice, this means that your personal information may be retained for a limited period of time, depending on the relevant service.

Blue Badge

We will stop using your personal information when you no longer have a valid badge and it will be deleted after seven years.

Essex Highways

Will stop using your personal information after seven years and it will then be deleted.

Essex Highways Enforcement

Will stop using your personal information when your case or penalty is concluded and it will be deleted after seven years.

Haven Gateway Partnership

We will stop using and delete your personal information after three years.

Health and Safety

We will stop using your personal information when your case concludes and it will be deleted after five years.

Minerals and Waste

We will stop using your personal information after 15 years as mandated in planning legislation, and it will then be deleted. For information relating to waste management centres we will stop using your personal information after one year.

Place Service

We will stop using your personal information after two years and it will then be deleted.

Safer Essex Roads partnership

We will stop using your personal information after two years after you stop accessing the service and it will then be deleted.

Your rights

The law gives you a number of rights to control what personal information is used by us and how it is used by us.

You can obtain further information about these rights from the Information Commissioner’s Office.

You also have the right to lodge a complaint in relation to this summary notice, the full privacy notice or our processing activities with the Information Commissioner’s Office.

Data Protection Officer

Email: DPO@essex.gov.uk Telephone: 0345 743 0430 (ask to speak to the Information Governance Team)

Contact us

If you wish to exercise any of these rights, you can contact our Data Protection Officer.

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